Return and Exchange Policy

RETURN & EXCHANGE POLICY

 We want you to be 100% satisfied with you purchase from Roughneckstuff.com

 Returns

  • NO restock fee
  • Returns must be made within 30 days of the delivery date.
  • Please include a note with customer name and reason for return in the package.
  • Returns must be shipped to the warehouse address

                  Roughneckstuff
                  240 West Garza St.
                  Slaton, TX 79364
     

        *Customer is responsible for the cost of return shipping back to the warehouse.              

  • Products must be delivered and accepted for inspection before money is refunded.
  • We do not refund the cost shipping, only the purchase of the item.
  • Your refund will be credited back to the source of payment.

 Exchanges

  • Exchanges must be made within 30 days of the delivery date.
  • Please include a note with customer name and item description to exchange. (Ex-Need large gray henley instead of medium)
  • Returns must be shipped to the warehouse address
                Roughneckstuff
                240 West Garza St.
                Slaton, TX 79364

     

       *Customer is responsible for the cost of return shipping back to the warehouse.

       * Roughneckstuff will pay for exchange shipping BACK to the customer.

  • Products must be delivered and accepted for inspection before new item is exchanged.