Return and Exchange Policy
RETURN & EXCHANGE POLICY
We want you to be 100% satisfied with you purchase from Roughneckstuff.com
Returns
- NO restock fee
- Returns must be made within 30 days of the delivery date.
- Please include a note with customer name and reason for return in the package.
- Returns must be shipped to the warehouse address
Roughneckstuff
225 W. Lubbock St.
Slaton, TX 79364
*Customer is responsible for the cost of return shipping back to the warehouse.
- Products must be delivered and accepted for inspection before money is refunded.
- We do not refund the cost shipping, only the purchase of the item.
- Your refund will be credited back to the source of payment.
Exchanges
- Exchanges must be made within 30 days of the delivery date.
- Please include a note with customer name and item description to exchange. (Ex-Need large gray henley instead of medium)
- Returns must be shipped to the warehouse address
240 West Garza St.
Slaton, TX 79364
*Customer is responsible for the cost of return shipping back to the warehouse.
* Roughneckstuff will pay for exchange shipping BACK to the customer.
- Products must be delivered and accepted for inspection before new item is exchanged.