FAQ

FAQ

How used is used?

We offer gently used FR garments that still have plenty of life left in them. We think you will be pleasantly surprised with the condition of our used clothing. If not, we offer a hassle-free return policy.

I placed an order with my home address and now I am out on a drilling rig. Can I change the shipping address?

No problem. We understand life happens and can change the address before the item is shipped out. If the item has already been shipped we can usually intervene and still redirect the package.

How long will it take for me to receive my package?

From the time the order is placed it usually takes 2-3 business days to process the order and 3-4 business days to ship.

I want to place a bulk order and receive a discount. How many pieces of clothing do I need to buy?

Bulk pricing for most clothing items start at 50 pieces.  

Will your company buy my personal FR clothing?

Sorry, we do not buy FR clothing from individuals. We buy our used FR from select companies in bulk.

What does FR stand for?

Flame Resistant. It refers to the ability of a material to self-extinguish upon the removal of an ignition source.

What does FRC stand for?

Flame Resistant Clothing. It is quite common that safety minded customers refer to Safety Garments or Flame Resistant Apparel simply as “FRC.” It is also quite common to see these letters in bids or quotes for safety garments.

Who wears Flame Resistant (FR) clothing?

People who work in hazardous environments that may involve the following hazards: Electric Arc (electricians, electric utility lineman, etc.), Flash Fire (refinery, chemical and pharmaceutical workers, etc.) Combustible Dust Explosion (workers in the paper and pulp industry, food processing, paint, and many more industries). Plus ANY workers who come in contact with energized electrical equipment.

What is ATPV?

ATPV stands for Arc Thermal Performance Value, which is a value attributed to materials that describes their performance to exposure to an electrical arc discharge expressed in cal/cm2. The higher the number, the more protection.

What are PPE Categories?

Personal Protective Equipment (PPE) categories are specified in the NFPA 70E safety standard, based on specific job tasks. Four categories range from PPE category 1, that allows single-layer FR arc-rated shirts, pants or coveralls, up to Category 4, that requires a FR arc-rated shirt and pants, plus a double layer switching coat and pants. (NOTE: As of the 2015 edition of NFPA 70E, all garments for PPE 1 through 4 MUST be Arc-Rated. Older editions of the standard allowed for "layering" solutions using 100% cotton, non-FR T-shirts worn under rated FRC.)